Auto-retire and replace phone numbers based on connection rate
Colton Brayton
When a number's connection rate drops below a configurable threshold (e.g. 30%), automatically disable it and claim a new replacement number. Right now this is a manual process — checking Number Health, identifying burned numbers, disabling them one by one, and claiming new ones. At scale with 50+ agents and 60+ numbers, this needs to be automated. Even a simple alert + one-click swap from the Number Health page would be a huge improvement over the current workflow.