Feature Requests

Customer would like to be able to forward a number to a round robin of team members, or to a list of team members to help better facilitate Inbound calls.

Hi Support at WAVV Not being able to view or use notes easily during calls is seriously hurting our productivity. Copying and pasting the summary from history from other screens isn’t workable mid-conversation. Is this on your roadmap? Please loop me in on any updates or tickets related to this. LETS GET THIS WORKING ASAP.

I am unable to use the WAVV dialer for three-way calling because there is no keypad available to enter another phone number. It would be beneficial to have keypad access in the WAVV dialer to facilitate conference calls and improve usability.

Hi WAVV team — I'd love to request a feature that notifies users in real time when a call is routed to the callback voicemail (e.g., when I’m on another call and can’t answer). Currently, there’s no alert that this happened, so I often miss the chance to follow up with high-value leads who went straight to voicemail. A simple push or email notification with the caller's number, timestamp, and link to the voicemail (if left) would make a huge difference in helping us catch missed opportunities immediately and improve our response rate.

Hi Wavv team, I’d like to request a feature that adds smart voicemail drop timing — specifically, the ability to detect the end of the carrier’s voicemail message (via beep or silence) before playing the pre-recorded voicemail. Right now, if I click the drop button too early, the voicemail overlaps with the automated instructions, which sounds unprofessional. A simple detection system or even a configurable delay (e.g. 3 seconds) before playback would make the feature much smoother and more effective for outbound calling.

Can you make it to where agents can go into active in GHL or inactive? They are requesting to be able to manually change their status to when they can receive calls.

Can you make it to where agents can go into active in GHL or inactive? They are requesting to be able to manually change their status to when they can receive calls.

Would be great to see how many dials you have left in the current workflow. For example, if you click a list of 50 leads to dial through, it would be great position, like 20/50.

I would like the call stats from WAVV to automatically reflect in the GHL sub-account. This integration would help in maintaining consistency across platforms and ensure that all relevant data is easily accessible in one place.

Give us a pause button that will pause after the current dial finishes. The pause button we have now is greyed out except for between dials and there is no chance you can ever time it. Just have to hang up on current call to pause dialer.