Feature Requests

Would be nice to be able to transfer calls or merge calls together, if you are on the line with a client and carrier and need both to be on the same call. Also, being able to put calls on hold, with hold music is nice too

I would like to have an integration with Ringy in the future. This would allow me to seamlessly connect my WAVV account with Ringy, enhancing my workflow and productivity. It would be great if this feature could be prioritized.

I am actively building a secure internal dashboard to help our agency track call performance, quotes, and outcomes from WAVV. This is for internal reporting only and not public. I would be happy to sign an NDA, limit requests to a safe rate, and use the data strictly for read-only performance metrics. I understand the general policy, but if there’s any way to grant temporary read-only API access while we await full user-key support, I’d be extremely grateful. Even a test key or sandbox key would help us keep development on track.

I would like the ability to select specific time zones for dialing sessions to ensure compliance with regulations when making calls at different times of the day. This feature would help in managing calls more effectively and avoid any compliance issues.

Would be nice to be able to have more customizable reports which would allow the user to select a date range to view. Also, would be nice to be able to track sales, lead cost and track how many calls it took for one sale all in the same reporting dashboard

Management has the ability to remove seats not just the billing owner.

I need the ability to export daily or weekly reports from WAVV, either by email or through the API. This feature would greatly assist in integrating the data into our sales team dashboard, streamlining our workflow and improving efficiency.

I would like the call stats from WAVV to automatically reflect in the GHL sub-account. This integration would help in maintaining consistency across platforms and ensure that all relevant data is easily accessible in one place.

I am working on improving my call data analysis and would like to automate data extraction from WAVV. It would be beneficial if WAVV could send webhooks for specific call events, such as when a new lead is added, a call is completed, or an agent disposition is submitted. Having options like 'Webhook' as an action and triggers like 'On call completed' or 'New contact added' would greatly enhance my workflow automation capabilities.

I am experiencing issues with my phone numbers being flagged as spam shortly after purchase. It would be helpful to have a monitoring solution that alerts me when a number is flagged as spam, allowing me to replace it promptly. This feature would help maintain call quality and avoid using numbers that are likely to be blocked.