Feature Requests

Hi! I wanted to share a couple of suggestions that I think would really improve the dialer experience: Disposition notes: Every time a call is made, especially with double or triple dials, the disposition creates a long message that takes up a lot of space in the notes section. If we’re calling the same client multiple times over several days, this can quickly create 20–30 unnecessary entries and make it difficult to see our actual notes. It would be great if these could be shortened or condensed. Dial session tracking: When selecting, for example, 20 contacts to dial, it would be really helpful if the dialer showed our progress during the session such as “Contact 15 of 20” and also tracked the total number of dials made during that session. This would make it much easier to know how many contacts we’ve already gone through and how many are left. I think both of these would make the dialer much cleaner and easier to use, especially for high-volume calling.

Please add the ability to disconnect only the last party added to a conference call, without ending or doing a cold transfer during the call with the original party.

WAVV is very glitchy. It says account mismatch, except my email for WAVV and my email for GoHighLevel are identical. I've never had this issue before. Its impacting my productivity.

Once a year or so, I like to circle back into areas I've already dialed, and Geoleads used to simply give me all the records in a searched area, which was perfect for that. Since the last update, Geoleads now makes you spend a credit for every property you want to see in the folder, regardless of if anything has changed or not. This hurts my workflow and my budget, so I would like to have an option to simply search out old records without using Geoleads credits.

I need a way to integrate the API key with my Claude AI to automatically pull transcripts and determine connect rates and conversation counts. This integration would streamline my workflow and provide valuable insights.

You try to rely on automation too much. I have questions and needs that your documentation fails to provide sufficient answers or direction. I am seeing where automation fails and have no way of knowing how automation works. Fro instance does is stop at the first match or do all matches? Demitri 5612544673

When someone calls me back, it would be helpful if the system could display one of my numbers instead of the caller's number. This feature would assist in identifying that the call is a callback rather than a random number.

I am interested in enabling Smart Rotation for my account. It seems like a useful feature that could enhance my experience. I would appreciate being part of the Smart Rotation beta to try it out as soon as it's available.