Feature Requests

When you warm transfer, you can leave the call, but you cannot remove the added user to the call unless they hangup themselves. Instead they are requesting more of a 3 waycall feature.

When multi-line calling, there's no way to switch between the different calls. Often times the first pickup is a voicemail or answering machine, while the other lines are still ringing. After dispositioning the Voicemail pickup, I'd like to be able to connect to either of the other calls in progress. If one happens to get answered by a live person, I have to wait for that call to conclude, then call the person back in the hopes that they answer again.

Currently, STIR/SHAKEN verification is only available for U.S.-based entities that register with an EIN. However, many UK companies also require verified caller ID authentication to improve call trust and reduce spam labeling. It would be extremely valuable to allow UK businesses to enable STIR/SHAKEN verification using their DUNS number as a valid business identifier. This would help international users maintain higher call reputation, increase answer rates, and ensure compliance with global telecom standards.

Would love a "playback speed" button for when we listen to past recorded calls in the conversations.

I need the URL for each call recording to automate the process of listening and transcribing calls using AI. This feature would allow us to integrate with Go High Level and automate the call listening and scoring process. Without the URL, we can't transcribe the recordings as needed for our workflow.

I would like the ability to send call transcriptions directly to Go High Level. This feature would streamline our workflow by allowing us to manage transcriptions within our existing system, rather than manually downloading and uploading them.

Currently, I am unable to manage team member settings directly as an admin. I would like to have the ability to change settings for my team members without needing to access their individual accounts. This feature would streamline the process and make team management more efficient.

Would love the ability to mark or connect a number to a contact in the event that I start a conversation with them and need to call them back later with the same number. Instead of the dialer cycling to the next local number in the sequence with local presence setting on

I need a feature that allows me to delete, change, or add numbers for outbound calls. Currently, I can only add numbers, but I cannot delete or modify existing ones. This functionality would help me manage my team's contact numbers more efficiently.

Some dialers offer dialing up to 14 people at a time!