Call Transcript Added to Notes/Conversation Panel of GHL | Voters

Call Transcript Added to Notes/Conversation Panel of GHL

under review

Cassie Bogart

I would like to customize the way the call transcribing works and also have it auto add the call summary into the GHL notes? This will be very beneficial.

February 4, 2025

Steve Keiser

marked this post as

under review

Steve Keiser

Merged in a post:

AI Call Summaries in GHL Contact Notes

Martin Ochwat

Currently, the AI call summaries are not easily accessible or searchable, as they are only available in the "Call History" section of WAVV. It would be immensely valuable to have these AI call summaries automatically populated within the Notes section of the GHL Contact page. This would make it much easier to access and utilize the call recording notes for specific contacts, similar to how call recordings are already handled.

March 19, 2025

Martin Ochwat

I requested this Andrei from WAVV and Blaise from WAVV many months ago. They mentioned it would be added as a feature request, but seems it was never added.
This should be a very minor update for Wavv and actually add immense value to the users. Similar to how you have call recordings included in Notes, just add the Call Transcription too.
I recorded a video today and shared with WAVV support to show how broken the Call History tab is and further showing why this is beneficial: https://share.vidyard.com/watch/FLh78gygYXyeBYiTMojKiQ?