Dialer Hot Keys
under review
J
Joseph Listhaus
Feature Idea: Add in Hot keys- To be able to click one assigned key that statuses the lead and calls the next one while in WAVV
For Example:
1- No Answer, call next lead
2- Left VM, call next lead
ETC...
Would love it for all of the disposition options to be assigned another hot key. The best is to not need to click dispositions with a mouse, but to be able to just click one key that statuses and dials the next one.
Steve Keiser
under review
Steve Keiser
Merged in a post:
VM button shortcut
C
Caleb Victor
it would be awesome to have a shortcut button on the keyboard (like clicking "v") when a call goes to voicemail.
Steve Keiser
Merged in a post:
VM button shortcut
C
Caleb Victor
it would be awesome to have a shortcut button on the keyboard (like clicking "v") when a call goes to voicemail.
C
Cassidy R Tweed
Some of us have asked for that plus some. Maybe upvote the main request for this and hopefully they will do it soon.
I've been asking for a while and it keeps getting put off for other features. But maybe if they see that lots of people are asking it will bump it up in their priority list.
C
Cassidy R Tweed
Yes, I 100% agree with this. But also have them for redialing.
I would have hotkeys for:
- hang up/disposition - all the dif dispositions (and it would be one hotkey that does both steps)
- Leave a Voicemail
- Redial
- Call next lead
I bring this up because I (and a lot of other people I know using the system) do things like double or triple dials, so being able to redial is a big one.
For those of us that use MACRO pads for work, it would also be ok to break it into the the hang up being one hotkey and the dispositions to be a second.